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TICKETS INFORMATIONS

Last update: 2021/06/17

TWICE REBORN, ONCE LIVED
15th ANNIVERSARY EDITION - 17-19TH JUNE 2022 EXCEPTIONAL EDITION - 23-26TH JUNE 2022

HELLFEST 2022 IS SOLD OUT


QUESTIONS


I will keep my precious ticket carefully and I will be present on June 17-19th, 2022 at the festival entrance to attend this anniversary edition, postponed due to Covid in 2020 and then in 2021. I will have access to the festival according to the day indicated on my ticket.

Both editions are unique and independent. Each ticket is assigned to a specific edition.

Whether it’s a friend on private sale or stranger, always buy your ticket on www.ticketswap.fr It’s the only way to get a valid second hand ticket for the festival.

Ticketswap is the only official Hellfest tickets reseller that allows you to get a ticket in your name while deleting the previous owner’s ticket.

For anti-fraud security reasons during the official sale, please note that Ticketswap below will be unavailable from June 29th to July 8th midnight, 2021. Thank you for your patience.

Hellfest informs you that, apart from Ticketswap, online websites are not allowed to resell tickets for Hellfest.

If you buy your ticket on a non-secure platform or hand to hand from an acquaintance, you have no guarantee that you hold a valid ticket.

Law No. 2012-348 of March 12, 2012 protects spectators against the resale of tickets by any company or individual not approved by the producer of the show. Regarding this law (article 313-6-2 of the penal code), it is forbidden to resell show tickets outside the approved points and without the express authorization of the show producer.

The refund option subscribed when you purchased your ticket allows you to be refunded for the price of the ticket until the 13th of May 2022. This is a real advantage and a safety guarantee for those who have taken this option only.

To activate the option, enter your ticket number and the email address used to purchase the ticket. Your bank card will be re-credited with the price of the festival entrance.

For anti-fraud security reasons during the official sale, please note that the refund module below will be unavailable from June 29th to July 8th midnight, 2021. Thank you for your patience.

Billetterie Weezevent

Information on the days/schedules of the trains and coaches will be transmitted by our partners on the email address used to purchase your Pack.

SNCF for the trains and Ontours France for the buses click here)

The transport pack is all in one, inseparable (transport + entrance) and personal. Your identity will be checked at each journey (outward and return). Make sure you keep your ticket carefully until you get home.

All T-shirts have been shipped to this date. You have received an email from Colissimo to follow your delivery and file a claim if necessary, on the carrier website directly.

If your package was returned to us, send us an email at packtshirt2020@hellfest.fr

As indicated in the terms and conditions during the official sale, delivery only in Metropolitan France.

Free passes (under 12 years old) and Half-price passes (under 17 years old) will be sold, as usual, directly on site at the “Ticketing office” at both editions. Please note that we will take into account the age of the under age on the day of Hellfest 2022 edition.

The under age must be accompanied by an adult with a Hellfest pass and their respective ID card. Only one under age pass can be delivered per adult.

In order to be guided during my Hellfest experience, I will contact the dedicated team at pmr@hellfest.fr. On the day of the festival, I show my pass and my disability card at the dedicated entrance.

Any person with disability wishing to enter the festival must have a Hellfest pass, including the person accompanying you.

For security reasons, write with the email used for the purchase. Enter the type and code of the ticket concerned by your request. It is possible that the team will be solicited more than usual, thank you for your patience.

Customer service email: billetterie@hellfest.fr

All the information concerning the practical organization of the festival will be communicated to you soon.