No tickets are available for sale except for children tickets which can be purchased on site at the entrance, on the day of the festival. TICKETSWAP is the only official resale platform for resale or purchase of tickets.

Is my ticket valid to enter the festival?

Only tickets bought on the festival website or on Ticketswap, the official resale platform, will be accepted at the entrance and this, without any possible dispute.
If you don’t have a good quality smartphone to scan your ticket, print it on blank A4 paper. Partially printed, soiled, damaged or illegible tickets will be considered invalid.

How do I activate my refund option?

If you checked the Refund option (for each ticket concerned) when you purchased online, you can activate this option without any justification from November 18, 2019 to May 13, 2022, midnight French time, via the following link

I posted a photo of my ticket on social networks, I lost my ticket, what should I do?

Your ticket is precious, unique and personal. It is neither exchangeable, nor transferable, nor refundable (if you did not take the Refund option). The purchaser is held responsible in case of loss, theft or illicit use of his ticket(s).

A problem with your order?

Contact the after-sales service: [email protected] specifying the type of ticket that requires our intervention (1 day, 3 or 4 days) and ideally, the weekend concerned.


Hellfest and Ticketswap have developed an official resale platform for the last editions to prevent fraud, black market and fake ticket scams. Help us fight against black market by avoiding other unauthorized websites or platforms. 

Ticketswap is the only and safest way to buy or sell your festival ticket. 

We invite you to go on Ticketswap website and to follow the steps : 

HELLFEST 2022 / PART 1 (17th – 19th June) 

HELLFEST 2022 / PART 2 (23th – 26th June) 

You can sell your ticket to an acquaintance with a private sale. You just need to enter his email address before publishing your ad. Do not accept any private sale from a stranger, he might send you a fake payment link. 

Please check the Ticketswap FAQ

Be aware that a ticket bought on another platform than Ticketswap and which would be refused by our control devices will be considered INVALID and will not give any right to compensation or claim at your arrival at the festival.  


Hellfest Productions offers special prices for children and teenagers wishing to attend Hellfest with their parents. Tickets are only available at the ticketing office on the day of the festival ! 

  • For children under 12 years old = the entrance is free 
  • For children under 17 years old = admission is half price 
    • 110€ for 3 Days Pass // Hellfest Part 1 from June 17th to 19th 
    • 144.50€ for 4 Days Pass // Hellfest Part 2 from June 23rd to 26th
    • 52,5€ for 1 Day Pass (except for Thursday June 23rd : 42.50€) 

The age taken into account is the age at the day of the festival 

! A parent can come with only one under age child no matter the age of the child ! 

  • Under age children must be accompanied by a parent or adult ticket-holders for the same day. 
  • Both minors and adults must present their ID card. (identity card or family record book)
  • In case of a different family name, please bring a copy of the family book or a written certificate from the other parent or legal guardian.
  • If the accompanying adult is not one of the parents or legal guardian, he/she must provide a written authorization from the parents or legal guardian giving him/her responsibility. The parents’ complete contact details must be provided in addition to the accompanying adult details.


We remind you of the specificities of  an event such as Hellfest (large areas, crowd movements, alcohol consumption, decibels, etc.). All the children must be under the permanent supervision of the accompanying adult to guarantee his/her safety throughout the festival. Minors must be equipped with hearing protection.

The Production can refuse the entry to a minor if the conditions are not respected.